Shipping & Returns
Shipping Time
We'll do our absolute best to ship all orders within two business days, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We know things come up and timing doesn't always work out perfectly, but we do encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship within two business days. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Shopping Cart Help
This online store is powered by Shopify. The Shopify ecommerce solution provides the means to power this R Kane Productions site but is in no way responsible for the activities/content found within. All content found on this site including products, web copy, promotions etc., is the sole property of R Kane Productions and has no direct ties to Shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our Contact Us page.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.