International Orders
IMPORTANT DISCLAIMER FOR ORDERS SHIPPING OUTSIDE OF THE USA
In short…
- Please note the delivery time may vary for international shipping, and unexpected delays may occur outside of the United States.
- Please note import duties and taxes may apply depending on the country of destination. R Kane Productions is not held responsible for such charges.
- Please note that R Kane Productions does not deliver to temporary addresses such as hotels & Airbnbs. Please specify the details of your permanent addresses.
Long form...
We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide. The responsibility is yours to check with your country's customs office to verify that your products can clear customs.
We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship your items very quickly at the rates that we have agreed to on our site, which is, you pay actual shipping charges based on the weight of your package.
If for whatever reason the package is seized by Customs officials, we will not issue you a refund unless all products are returned to us in their original condition. We've found that most orders make it through customs without any problems, and most of the orders that are stopped are automatically returned to us. You may be responsible for any return shipping charges, in accordance with your local regulations.
By ordering from R Kane Productions, you are stating that you agree to the above disclaimer. While we rarely have problems with international shipments, if there is a problem with your order, we will work hard to find a solution as quickly as possible.